You can customize the behavior of Zowie Chat with the properties described below:

Property name	Type	Example	Description
name	String	Zowie	Override widget's name.
engagementMessage	String	Type your message...	Override widget's engagement message.
ctaHeader	String	Hello!	Override widget's call to action header.
ctaText	String	How can I help you?	Override widget's call to action text.
accessToken	String	See below	Pass token used for customer authentication.
metadata	Metadata	Click here to read more	Pass metadata object with customer properties.
position	Position	Click here to read more	Pass position object to customize chat position.
resetSession	Boolean	false	Reset persisted customer's session on start.
sessionTimeout	Number	30000	Timeout persisted customer's session after elapsed timeout (in milliseconds).
showOnLoad	Boolean	true	Show the widget once a page is loaded according to configured placement and availability policies.
startOnOpen	Boolean	true	Show Welcome message once a user opens chat first time
allowPickEmoji	Boolean	false!	Allow a customer to use the emoji picker feature.
allowFileUpload	Boolean	false	Allow a customer to use the file upload feature.
allowFileExtensions	String	.jpeg,.jpg,.png,.pdf	Comma-separated list of supported extensions to be supported for upload.
allowEndChat	Boolean	false	Allow a customer to end chat session.
allowDownloadTranscript	Boolean	true	Allow a customer to download chat transcript.
surface	String	"desktop-mobile"	Override on which platforms the widget should be visible. Allowed values are: "mobile", "desktop" and "desktop-mobile" (default).

Learn how to use Zowie Chat JS API