Overview
What is the Creator?
The creator is the mechanism that allows you to build personalized and branded interactions with your users throughout the Zowie Platform. You can configure the content using multiple response types including text, images, videos, audio, as well as links to other parts of the Zowie platform called Modules to further tailor your customer experience when interacting with the bot.
If you have Segments enabled in your environment, you can use the creator to customize responses based on user properties.
How to Access The Creator?
The Creator can be found in various places on the platform whenever you’re trying to create chatbot message content.
The most common place you'll find the creator is when building automations, found in the Knowledge Base section of Zowie on the main navigation panel.