Overview
What is the Knowledge Base?
The Knowledge Base is the list of all the Automations with automated answers to frequently asked questions.
Why use the Knowledge Base?
Use the Knowledge Base to access, add and edit your Automations. Build your chatbot's knowledge base by adding automated topics: the more you add, the higher automation ratio you will receive.
How to access the Knowledge Base?
To access the Knowledge Base section, navigate to Automations > Knowledge Base from the menu bar.