Email Delivery Failure
Sometimes when you send an email, it may fail to deliver, and this can be frustrating, especially when your customers are waiting for an important response. At Zowie, we understand that this can be a problem for our users, so we have come up with a solution that will help you deal with email delivery failures.
There are various reasons why an email might fail to deliver. It could be due to:
Errors that affect many tickets at once, such as wrong mailbox credentials or a problem with the connection between the email client and the sending server.
Errors that affect individual emails, such as the wrong email address for the recipient, too many attachments, or other problems.
If you’re experiencing problems with sending emails, check System-wide problems or Individual problems guides and follow the steps to solve the issue.