Overview
Zowie can hand over chat from a chatbot to an agent at Gorgias. Below is a short manual on how to configure Zowie and Gorgias to work together.
Configure Gorgias settings - step 1
Login to you Gorgias account, and go to Settings -> Integrations -> Chat.
Click "+ Add New" in the top right corner to create a dedicated chat widget for Zowie.
At the next screen select "Any other website":
Click "Add New Chat".
Configure Gorgias settings - step 2
Go to "Installation" and copy "applicationId" from the place marked on the screenshot below, which you will use at the next steps.