Overview
What is Zendesk Integration?
Zendesk Integration is a tool that allows you to connect with Zendesk Knowledge Base where you create articles for your users. To learn more about it, please visit their official website.
Why use Zendesk Integration?
If you’re using Zendesk, there’s a good chance your Customer Service Team has created various articles to help your users. Now, it’s possible to fuel your chatbot with those articles! There’s no need to manually copy big chunks of text to Zowie since all you need is an easy-to-set-up integration.
How to access Zendesk Integration?
To access this section go to Workspace > Integrations > Zendesk.