Overview
What are Campaigns?
The Campaigns module allows you to reach out to customers within 24 hours after they finished certain activities in the chatbot.
Why use Campaigns?
By using Campaigns you can plan and launch marketing campaigns targeted at selected groups of users. Campaigns allow you to follow up with users by sending them messages (for example, with your new product offer) after they completed certain actions in the chatbot (for example, checking what the latest promotions are). This module enables automating most of the communication between you and the user in a personalized way.
How to access Campaigns?
To access the Survey Module, navigate to Modules > Campaigns from the navigation bar.